Get your refunds, get your James Frey refunds. . .

but only if you bought the book directly from Random House!

Now they've shown their hand. This has all been the first step by Random House to take the power away from the bookstores.

"Oh, there's a problem with your book? It's full of possible lies and may not be true even though it's sold as a 'memoir'? Well you need to go to your point of purchase. Bookstore not refunding money? Maybe next time you'll think to order direct! Bwa-ha-ha-ha."

No, seriously, who buys books directly from publishers except bookstores? Does anyone chose rh.com over Amazon.com? No, really. Hats off to you dear consumer. Hats off to you.